Easily Order Online
Useful information about Online Orders
You can purchase your items online and we will ship them directly to your doorstep. Shipping is free on some orders. We use the best carriers in the business to make sure your orders get to you on time. At the Secure Checkout page, you‘ll see the ordered item’s description, its price, and delivery time. Where available, you can also choose a faster delivery method for each item on your order for an additional fee. Delivery times vary depending on your selected delivery address, availability of your items, and the time of the day you place your order.
Shipping Policy
Effective as of January 1, 2026
This shipping & delivery policy is part of our terms and conditions ("terms") and should be therefore read alongside our main terms:_____.
Please carefully review our shipping & Delivery policy when purchasing our products. This policy will apply to any order you place with us.
What are my Shipping Delivery Options?
Free shipping
We offer free shipping on orders over $90
Shipping fees are calculated based on your location
If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Once your order is packaged, we will send you an email with tracking. Thank you for your purchase.
Do you Delivery internationally?
We offer worldwide shipping. Free standard shipping is valid on international orders over $90.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for any such additional costs or taxes.
What happens if my order is delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
Questions about returns?
If you have questions about returns, please review our Return Policy below.
How can you contact us about this policy?
If you have any further questions or comments, you may contact us by:
Email: equineinnovations@gmail.com